{"id":21072,"date":"2024-08-19T18:39:34","date_gmt":"2024-08-19T22:39:34","guid":{"rendered":"https:\/\/ibluetech.ca\/programme-dechange-de-ladaptateur-dalimentation-avec-prise-murale-a-trois-broches-dapple\/"},"modified":"2024-08-20T12:45:07","modified_gmt":"2024-08-20T16:45:07","slug":"apple-three-prong-ac-wall-plug-adapter-recall-program","status":"publish","type":"post","link":"https:\/\/ibluetech.ca\/en\/apple-three-prong-ac-wall-plug-adapter-recall-program\/","title":{"rendered":"Apple Three-prong AC Wall Plug Adapter Recall Program"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer safety is always Apple&#8217;s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new adapter, free of charge. We encourage customers to exchange their wall plug adapter using the process below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Identifying your wall plug adapter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Compare your adapter to the images below. Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">Affected<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"540\" height=\"400\" src=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image.png\" alt=\"\" class=\"wp-image-20920\" srcset=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image.png 540w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-300x222.png 300w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-150x111.png 150w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"540\" height=\"400\" src=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image-1.png\" alt=\"\" class=\"wp-image-20922\" srcset=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image-1.png 540w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-1-300x222.png 300w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-1-150x111.png 150w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\">New<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"540\" height=\"400\" src=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image-2.png\" alt=\"\" class=\"wp-image-20924\" srcset=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image-2.png 540w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-2-300x222.png 300w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-2-150x111.png 150w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"400\" src=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image-3.png\" alt=\"\" class=\"wp-image-20926\" srcset=\"https:\/\/ibluetech.ca\/wp-content\/uploads\/image-3.png 540w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-3-300x222.png 300w, https:\/\/ibluetech.ca\/wp-content\/uploads\/image-3-150x111.png 150w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Note: Apple USB power adapters are not affected by this program.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Exchange Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Please choose one of the following options below. We will need to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance.\u00a0Finding your device serial number\u00a0is easy.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Find an\u00a0Authorized Apple Service Provider.<\/li>\n\n\n\n<li>Make an appointment at an\u00a0Apple Retail Store.<\/li>\n\n\n\n<li>Contact\u00a0Apple Support.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers who purchased an Apple World Travel Adapter Kit should use&nbsp;one of the options&nbsp;above to exchange their affected three-prong wall plug adapter.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Additional Information<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This program does not affect your statutory or warranty rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AC wall plug adapters designed for use in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil may be part of the\u00a0Apple AC Wall Plug Adapter Recall Program.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about\u00a0using Apple power adapters, cables, and duckheads with Apple products.<\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Information as of 2019-04-25<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20919,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[257],"tags":[],"class_list":["post-21072","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-programs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Apple Three-prong AC Wall Plug Adapter Recall Program | Apple Repair in Montreal | Certified Apple Service Provider | Informatique Bluetech Inc<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibluetech.ca\/en\/apple-three-prong-ac-wall-plug-adapter-recall-program\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Apple Three-prong AC Wall Plug Adapter Recall Program\" \/>\n<meta property=\"og:description\" content=\"Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. 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