{"id":21080,"date":"2024-08-19T19:04:09","date_gmt":"2024-08-19T23:04:09","guid":{"rendered":"https:\/\/ibluetech.ca\/programme-dechange-de-ladaptateur-de-courant-usb-apple-ultracompact\/"},"modified":"2024-08-20T12:55:18","modified_gmt":"2024-08-20T16:55:18","slug":"apple-ultracompact-usb-power-adapter-exchange-program","status":"publish","type":"post","link":"https:\/\/ibluetech.ca\/en\/apple-ultracompact-usb-power-adapter-exchange-program\/","title":{"rendered":"Apple Ultracompact USB Power Adapter Exchange Program"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Important Safety Notice<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">On September 20, 2008, Apple announced the Apple Ultracompact USB Power Adapter Exchange program.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apple has determined that under certain conditions the new ultracompact Apple USB power adapter&#8217;s metal prongs can break off and remain in a power outlet, creating a risk of electric shock. &nbsp;We have received reports of detached blades involving a very small percentage of the adapters sold, but no injuries have been reported.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The&nbsp;ultracompact&nbsp;USB power adapters were supplied with every iPhone 3G sold in the following countries, and may also have been purchased separately as an accessory:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>US<\/li>\n\n\n\n<li>Japan<\/li>\n\n\n\n<li>Canada<\/li>\n\n\n\n<li>Mexico<\/li>\n\n\n\n<li>Several Latin American countries (<strong>click here<\/strong>\u00a0for a detailed list of countries)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Apple USB power adapters supplied with original iPhones or supplied with iPhone 3G units sold in other countries are not affected.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer safety is always Apple&#8217;s top priority, and therefore we have voluntarily decided to exchange every ultracompact power adapter for a new, redesigned adapter, free of charge. &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Users with ultracompact power adapters should immediately stop using them until they exchange them for a new, redesigned ultracompact adapter.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the meantime, they should charge their iPhone 3G by connecting it to their computer with the USB cable that came with their iPhone or by using a standard-sized Apple USB Power Adapter (with fold up prongs) or with a third party adapter designed to work with the iPhone, such as a car charger.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Identifying your adapter<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you purchased an iPhone 3G in any of the countries listed above, you received the ultracompact USB adapter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Compare your USB power adapter to the pictures below. If it matches, we will provide a replacement adapter in exchange for your current one.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/accessories\/adapter-views-2_2x.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If you have purchased this ultracompact adapter as a standalone accessory, you may also exchange it for a new one.<br>Replacement adapters have a single green dot on the bottom, like this:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.apple.com\/content\/dam\/edam\/applecare\/images\/en_US\/accessories\/replacement-adapter_2x.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">SiIf you have an ultracompact adapter with a green dot on the bottom, you already have a new, redesigned adapter and do not need to participate in this exchange program.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The Exchange Process&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement adapters will be available starting Friday, October 10, 2008.&nbsp;&nbsp;&nbsp;Please see below for the exchange process in your country.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">US, Canada and Japan<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">There are two ways to exchange your current ultracompact Apple USB power adapter for a new, redesigned adapter.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order a replacement adapter by contacting\u00a0Apple Technical Support. These replacement adapters will ship within one business day of your order.<\/li>\n\n\n\n<li>Exchange your adapter at an\u00a0<strong>Apple Retail Store<\/strong>\u00a0starting on October 10.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;ll need to collect your&nbsp;iPhone 3G&#8217;s serial number as part of the&nbsp;exchange&nbsp;process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you apply via Apple Technical Support, you will also need to provide your iPhone&#8217;s IMEI number along with your name and address so that we can send you a new adapter along with a shipment box so that you can return the affected adapter to Apple.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you visit an Apple Retail Store, you need to bring&nbsp;your affected adapter(s) and your iPhone 3G(s) with you to complete the exchange process. &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mexico and Latin America<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you live in Latin America, please\u00a0contact your local wireless carrier\u00a0to replace your adapter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for your cooperation with this exchange program, and we apologize for any inconvenience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Important Safety Notice On September 20, 2008, Apple announced the Apple Ultracompact USB Power Adapter Exchange program.&nbsp; Apple has determined that under certain conditions the new ultracompact Apple USB power adapter&#8217;s metal prongs can break off and remain in a power outlet, creating a risk of electric shock. &nbsp;We have received reports of detached blades [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20955,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[257],"tags":[],"class_list":["post-21080","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-programs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Apple Ultracompact USB Power Adapter Exchange Program | Apple Repair in Montreal | Certified Apple Service Provider | Informatique Bluetech Inc<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibluetech.ca\/en\/apple-ultracompact-usb-power-adapter-exchange-program\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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