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Policy on the Protection of Personal Information.

Introduction

At Informatique Bluetech Inc, we take your privacy very seriously. This privacy policy outlines how we collect, use, and protect your information when you use our website www.ibluetech.ca and our IT services.

Information Collection

We collect various types of information to provide and improve our services:

  • Personal Information: name, email address, phone number, mailing address.
  • Technical Information: IP address, browser type, operating system, pages visited, and visit duration.
  • Payment Information: credit card number, billing information (via secure providers).

Use of Information

The information collected is used to:

  • Provide and manage our services.
  • Process transactions and send confirmations.
  • Respond to your support requests and improve our customer service.
  • Personalize your experience on our site.
  • Send you marketing communications (with your consent).

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: to help us operate our site and provide our services.
  • Legal Authorities: if required by law or to protect our rights.

Information Protection

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical controls.

Cookies

We use cookies to enhance your experience on our site. Cookies are small text files placed on your device to collect standard Internet log information and visitor behavior information. You can set your browser to refuse cookies, but this may affect some site functionalities.

Your Rights

In accordance with Quebec’s Act Respecting the Protection of Personal Information and the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal information.
  • Request the correction of your information.
  • Request the deletion of your information.
  • Restrict or object to the processing of your information.
  • File a complaint with a supervisory authority.

Specific Information for EU Residents

For EU residents, the GDPR specifies that individuals under the age of 15 are considered minors.

Policy Changes

We may update this privacy policy from time to time. Any changes will be posted on this page with a new update date.

Contact

For any questions regarding this privacy policy, please contact us at:

Contact

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Opening hours

  • Monday to Friday 10 am to 6pm.
  • For support, download TeamViewer.

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Policy on the Protection of Personal Information

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